Privacy Policy

Last Updated: January 15, 2025

At Priston Max, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website and services. We're based in Richmond, BC, and we follow Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

Information We Collect

When you visit our site or use our services, we gather different types of information. Some you give us directly, and some we collect automatically as you browse.

Information You Provide Directly

This includes anything you type into our forms or send us through email:

  • Name and contact details (email address, phone number, mailing address)
  • Financial information you share for investment planning purposes
  • Investment goals, risk tolerance preferences, and financial objectives
  • Communication records when you contact us through our website or email
  • Feedback, questions, or comments you submit through our contact forms

Information Collected Automatically

Our website collects certain technical data when you visit. This helps us understand how people use our site and where we can make improvements:

  • IP address and general location information (city and province level only)
  • Browser type, device information, and operating system details
  • Pages you visit on our site and how long you spend on each page
  • Referring website (where you came from before visiting us)
  • Date and time stamps of your visits

About Cookies

We use cookies to remember your preferences and analyze site traffic. You can control cookie settings through your browser, but some features might not work properly if you disable them. We don't use advertising cookies or share your browsing data with third-party advertisers.

How We Use Your Information

We only use your data for specific purposes related to providing educational resources and investment guidance. Here's what we do with the information we collect:

Purpose Details
Service Delivery Responding to your inquiries, providing educational materials, and delivering investment patience resources tailored to your needs
Communication Sending updates about our services, educational content, and responding to your questions or concerns
Website Improvement Analyzing how visitors use our site to improve navigation, content quality, and overall user experience
Legal Compliance Meeting Canadian financial regulations and maintaining records as required by law
Security Protecting against fraud, unauthorized access, and ensuring the safety of our systems and your data

We don't sell your personal information to anyone. Period. We also don't use your data for automated decision-making or profiling that would significantly affect you.

Who We Share Information With

Generally, we keep your information within our organization. But there are a few situations where we might need to share it:

Service Providers

We work with trusted companies that help us run our website and deliver our services. This includes:

  • Web hosting providers who store our website data
  • Email service providers for sending newsletters and communications
  • Analytics tools that help us understand website traffic patterns
  • IT support services that maintain our systems and security

These providers are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

Sometimes we're legally required to share information with government authorities or law enforcement. This only happens when we receive valid legal requests, court orders, or when necessary to comply with Canadian laws and regulations.

Business Transfers

If Priston Max is acquired by another company or merges with another organization, your information would be transferred as part of that transaction. We'd notify you before this happens and inform you of any changes to how your data is handled.

Your Rights and Choices

Canadian privacy law gives you several rights regarding your personal information. Here's what you can do:

  1. Access Your Data: You can request a copy of the personal information we hold about you. We'll provide this in a clear, readable format within 30 days of your request.

  2. Correct Inaccurate Information: If something we have on file is wrong or outdated, let us know and we'll fix it promptly.

  3. Delete Your Information: You can ask us to delete your personal data, and we'll comply unless we're legally required to keep it (for example, tax records or regulatory compliance).

  4. Withdraw Consent: If you've given us permission to use your information in specific ways, you can withdraw that consent at any time.

  5. Opt Out of Communications: You can unsubscribe from our emails or newsletters anytime using the link at the bottom of each message.

  6. File a Complaint: If you're not satisfied with how we handle your privacy concerns, you can contact the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, send us an email or letter using the contact information at the bottom of this page. We'll verify your identity before processing your request to protect against unauthorized access.

How We Protect Your Information

Security is important to us. We use several methods to keep your data safe from unauthorized access, disclosure, or misuse.

Technical Safeguards

  • Encrypted connections (SSL/TLS) for all data transmitted through our website
  • Secure servers with firewall protection and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Access controls that limit who within our organization can view personal data
  • Regular backups stored securely to prevent data loss

Administrative Safeguards

  • Employee training on privacy and data protection practices
  • Strict confidentiality agreements for all staff with access to personal information
  • Clear policies about acceptable use of client data
  • Regular review and updates of our security procedures

Your Part in Security

While we do everything we can to protect your information, security is a shared responsibility. Keep your login credentials private, use strong passwords, and be cautious about what information you share via email or over the phone.

How Long We Keep Your Information

We don't keep your data forever. Here's our approach to data retention:

Information Type Retention Period
Contact inquiries and general communications 3 years from last interaction
Financial planning documents and consultation records 7 years as required by Canadian financial regulations
Website analytics and browsing data 26 months maximum
Marketing communications and newsletter data Until you unsubscribe or request deletion
Account information for registered users Duration of account plus 1 year after closure

After these periods expire, we securely delete or anonymize your information so it can no longer identify you. Some data might be kept longer if required by law or for legitimate business purposes like legal proceedings.

International Data Transfers

Our primary operations are in Canada, and we store most data on Canadian servers. However, some of our service providers use servers located in other countries, particularly the United States.

When we transfer data outside Canada, we make sure adequate protections are in place. This includes using providers that comply with recognized privacy frameworks and signing data processing agreements that require the same level of protection as Canadian law provides.

If you're located outside Canada and provide us with information, understand that we'll process it according to Canadian privacy laws, which may differ from regulations in your country.

Children's Privacy

Our services are designed for adults making investment decisions. We don't knowingly collect personal information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Parents in British Columbia should know that we comply with provincial laws regarding the collection of information from minors. If we learn we've inadvertently collected data from someone under the age of majority, we'll take prompt steps to remove it from our systems.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:

  • Posting a notice on our website homepage for at least 30 days
  • Sending an email to registered users or newsletter subscribers
  • Updating the "Last Updated" date at the top of this page

We encourage you to check this page occasionally to stay informed about how we're protecting your information. Continued use of our services after changes are posted means you accept the updated policy.

Third-Party Links

Our website might include links to other sites that we find useful or relevant to investment education. We're not responsible for the privacy practices of these external sites. When you click a link that takes you away from pristonmax.info, this privacy policy no longer applies.

Before providing personal information to any third-party website, we recommend reading their privacy policy to understand how they collect, use, and protect your data.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, reach out to us:

Priston Max
820-5300 No. 3 Rd
Richmond, BC V6X 2X9
Canada

Phone: +1 604-567-9066
Email: contact@pristonmax.info